Soft Core respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or take part in our retreats, workshops, or online offerings.

1. Information We Collect

We may collect and process the following information:

• Personal details such as your name, email address, and phone number when you sign up for a retreat, newsletter, or online session.
• Payment information processed securely through trusted third-party platforms (e.g. Stripe, PayPal).
• Health or dietary information that you voluntarily provide to support your wellbeing during retreats.
• Technical data such as your IP address, browser type, and site usage patterns.

2. How We Use Your Information

Your information is used to:

• Communicate with you about retreats, events, and updates.
• Manage bookings, payments, and participant logistics.
• Provide tailored support and respond to your enquiries.
• Send newsletters or marketing updates (only if you have opted in).
• Improve our website, offerings, and participant experience.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you opt in to receive communications or share personal information voluntarily.
• Contract – when necessary to deliver a service or retreat you have booked.
• Legitimate interest – for internal administration, improvement, and participant care.
• Legal obligation – when required to comply with law or financial regulations.

4. Data Retention

We only keep your personal data for as long as necessary to fulfil the purpose for which it was collected, including legal or accounting obligations.

Sensitive data (such as health or dietary details) is deleted after each event unless you request that we retain it for future participation.

5. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time.
• Request that we restrict or stop processing your data.
• Lodge a complaint with the Data Protection Commission (Ireland) or the ICO (UK).

To exercise these rights, please contact [insert email address].

6. Cookies

Our website may use cookies to enhance your browsing experience and help us understand how the site is used. You can adjust or disable cookies in your browser settings at any time.

7. Third Party Links

Our website may occasionally include links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

This privacy policy may be updated from time to time. The most recent version will always be available on this page.